We know you are excited to get your Monica Perez order, and we are too! That is why we make every effort to ensure that your delivery is processed and dispatched as quickly as possible.
All of our products are sourced from our trusted international fulfillment partners and partner manufacturing hubs, typically crafted with care in China to ensure you receive high-quality, practical products at affordable, unbeatable prices.
Processing Time
Our hard-working team processes all orders within 24 hours of purchase. This can occasionally extend to 48 hours during peak holiday seasons and public holidays.
Delivery Times & Transit
You will typically receive your order within 7–20 business days of placing it, depending on your global shipping destination and local postal clearance.
If you are on the tail end of the delivery period, we sincerely apologize for any inconvenience caused. While transit delays do not happen often, they can occur during busy shopping seasons, which are mostly out of our control and handled by international postal carriers. Please be assured that your order is on its way and will be delivered as soon as possible.
Worldwide Free Shipping
We are proud to offer Fast & Free Worldwide Delivery on all orders, with no minimum purchase requirements, unless otherwise explicitly specified during special promotions.
Tracking Your Order
Once your order has been processed and shipped, you will automatically receive a Shipping Confirmation email. This email will contain your unique tracking number so you can easily follow your package while it is in transit. (Kindly check your spam/junk folder if you don't see it in your primary inbox!)
Need Assistance?
If you need to contact us about your order or shipping status, please email us via our Contact Us page with your order number to ensure we are speaking to the right person. One of our friendly global support team members will respond to you within 24–48 hours.
We thank you for choosing to shop with Monica Perez and deeply appreciate your ongoing global support!